Copy of FAQ'S
Frequently Asked Questions
Everything about our products, orders and partnerships. Search below or pick a category.
Skincare
What is Rossia Beauty and what makes it different?
Rossia Beauty is a Pakistani skincare and haircare brand built around active ingredients that target specific concerns such as acne, dark spots, dullness and hair fall. Our products are dermatologist approved, cruelty free and made in Pakistan, so you get results-focused care you can trust at a fair price.
Are Rossia Beauty products safe for sensitive skin?
Our products are dermatologist approved and cruelty free, but sensitive skin reacts differently to active ingredients. We recommend a patch test on your inner arm 24 hours before first use, and starting slowly with one new product at a time. Stop using a product if you notice persistent redness, burning or irritation, and consult a dermatologist if it continues.
Is Rossia Beauty Vitamin C Cream good for brightening dark spots?
Vitamin C is a well-known ingredient for brightening the look of dark spots and uneven tone. With regular use, it helps skin look more even and radiant. Results build gradually over weeks, not overnight, and daily sunscreen is important to protect your progress.
What does Rossia Beauty 10% Vitamin C Serum do for dull skin?
The 10% Vitamin C Serum is an antioxidant treatment that helps brighten dull skin, support an even tone and protect against daily environmental stress. Apply a few drops on clean skin in the morning, then moisturiser and sunscreen. A mild tingle can be normal at first.
Is Rossia Beauty Salicylic Acid Face Wash good for acne-prone skin?
Yes, it is made with 2% Salicylic Acid, which cleans inside pores and helps control oil and breakouts. It suits oily and acne-prone skin. Start with once a day, then increase to twice if your skin is comfortable, and follow with a light moisturiser.
Does Rossia Beauty Salicylic Acid Serum clear breakouts?
Salicylic Acid helps unclog pores and reduce blackheads, whiteheads and mild breakouts, but no serum clears skin overnight. Most people need consistent use for several weeks. Use it on clean skin, and avoid using it on the same night as Retinol to prevent dryness.
What are the benefits of Rossia Charcoal Facewash?
Activated charcoal helps draw out excess oil, dirt and impurities from the skin. It leaves skin feeling deeply clean and fresh, which makes it a good choice for oily and combination skin. Follow with a moisturiser so skin stays balanced.
Is Rossia Beauty SPF 70+ Sunblock effective against sun damage?
A high-SPF sunblock is one of the best daily steps for protecting skin from sunburn, tanning and premature ageing. Apply it generously as the last step of your morning routine, and reapply every 2 to 3 hours when outdoors. No sunscreen gives 100% protection, so shade and cover-ups help too.
What are the benefits of Rossia Beauty Niacinamide Serum?
Our Niacinamide 10% + Zinc 1% serum helps balance oil, visibly refine the look of pores and improve uneven tone and texture. It pairs well with most routines and works for both morning and night use. Visible changes typically appear with consistent use over a few weeks.
Can Rossia Beauty Retinol Serum reduce fine lines?
Retinol is one of the most trusted ingredients for smoothing the look of fine lines and improving skin texture. Use it at night only, starting 2 to 3 nights a week and building up slowly. Always wear sunscreen the next day. Retinol is not recommended during pregnancy or breastfeeding, so please ask your doctor first.
What does Rossia Beauty Skin Whitening Cream do?
It is designed to help brighten the look of skin and even out tone, so complexion appears fresher and more uniform. It does not permanently change your natural skin colour, and results vary from person to person. For best results, use it consistently and pair it with daily sunscreen.
Haircare
Will Rossia Beauty Minoxidil Biotin Serum help hair growth?
Our serum combines 5% Minoxidil, an ingredient widely used for hair regrowth, with Biotin for hair support. Hair growth is slow, so expect to use it consistently for several months before judging results. Some people notice temporary shedding at the start, which is normal. Apply only to a dry scalp, and please consult a doctor if you are pregnant, breastfeeding or have a scalp condition.
Is Rossia Beauty Sulfate Free Shampoo + Conditioner good for dry or damaged hair?
Yes. Sulfate-free formulas cleanse more gently and avoid stripping natural oils, which makes them a good fit for dry, frizzy or colour-treated hair. The paired conditioner helps with softness and smoothness. Massage the shampoo into the scalp, rinse well, and apply the conditioner to the lengths.
How does Rossia Beauty Radiant Roots Hair Oil improve hair health?
Radiant Roots Hair Oil nourishes the scalp and hair lengths, helping reduce dryness and add shine. For best results, warm a small amount and massage it into the scalp for a few minutes, then leave it for 1 to 2 hours or overnight before washing. Check the product page for the full ingredient list.
Orders & Delivery
Where does Rossia Beauty ship to?
We deliver across Pakistan. Delivery time depends on your city and courier. Full details are on our Shipping Policy page.
How can I track my order on Rossia Beauty?
Once your order is dispatched, we share your tracking details so you can follow your parcel. If you have not received them, message us on WhatsApp at 0319 6185476 with your order number and we will help right away.
Can I return a Rossia Beauty product?
Please read our Refund Policy for the full conditions. If something is wrong with your order, contact us as soon as you receive it and our team will guide you through the process.
How do I cancel or change my order?
Message us on WhatsApp at 0319 6185476 with your order number as early as possible. We can usually update or cancel an order before it is dispatched. Once it has been shipped, changes may not be possible.
What if I receive a damaged or wrong product?
We are sorry if that happens. Please send us clear photos or a short unboxing video of the parcel and product, along with your order number, on WhatsApp at 0319 6185476. We will review it quickly and arrange the right solution.
General
Is there a referral or loyalty discount program?
Yes. Our Affiliate Program gives every partner a unique code. Your followers enjoy special discounts on it, which change with our sale events and festival offers, and you earn 10% commission on every order. Follow us on social media to hear about new offers first.
How can I become a Rossia Beauty distributor?
It starts with one WhatsApp message. Send us your name, business name, city and how you plan to sell Rossia Beauty, and our team will get in touch. See the full details on our Become a Distributor page, or message us at 0329 7517700.
Still have questions?
Our team is happy to help with product advice, your order or anything else.
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