FAQ'S

Frequently Asked Questions

Skincare

What is Rossia Beauty and what makes it different?
Rossia Beauty is a Pakistani skincare and haircare brand offering high-quality, natural and organic products. We focus on safe, dermatologist-tested formulas that deliver real results without harsh chemicals.
Are Rossia Beauty products safe for sensitive skin?
Yes! Our products are sulfate-free, paraben-free, and formulated with gentle, skin-friendly ingredients suitable for sensitive, acne-prone, and all skin types.
Is Rossia Beauty Vitamin C Cream good for brightening dark spots?
Yes! Rossia Beauty Vitamin C brightening cream fades pigmentation and evens skin tone using Kojic Acid and Niacinamide.
What does Rossia Beauty 10% Vitamin C Serum do for dull skin?
Rossia Vitamin C serum boosts radiance, hydrates deeply, and helps reduce dark spots for glowing skin.
Is Rossia Beauty Salicylic Acid Face Wash good for acne-prone skin?
Yes! Rossia Beauty 2% salicylic acid face wash unclogs pores, reduces breakouts, and controls excess oil without drying.
Does Rossia Beauty Salicylic Acid Serum clear breakouts?
This 2% Salicylic Acid serum fights pimples, exfoliates skin, and helps reduce blackheads and whiteheads fast.
What are the benefits of Rossia Charcoal Facewash?
Rossia Beauty Charcoal Deep Detox Facewash deeply cleanses pores, removes excess oil, dirt, and pollution. It detoxifies your skin and gives a fresh, clear, and oil-free look — perfect for oily or acne-prone skin.
Is Rossia Beauty SPF 70+ Sunblock effective against sun damage?
Yes! Rossia Beauty SPF 70 sunblock shields skin from UVA/UVB rays, prevents sunburn and pigmentation, and feels lightweight.
What are the benefits of Rossia Beauty Niacinamide Serum?
Rossia Beauty Niacinamide Serum helps visibly reduce dark spots, control excess oil, and tighten pores for a clearer, smoother complexion. Formulated with 10% Niacinamide + 1% Zinc, it balances sebum levels and soothes acne-prone skin.
Can Rossia Beauty Retinol Serum reduce fine lines?
Yes! Rossia Beauty anti-aging retinol serum smooths wrinkles, boosts collagen, and improves skin texture with 1% Retinol.
What does Rossia Beauty Skin Whitening Cream do?
Rossia Beauty skin whitening cream lightens dark spots, evens tone, and enhances brightness with regular use.

Haircare

Will Rossia Beauty Minoxidil Biotin Serum help hair growth?
Yes! Rossia Beauty hair growth serum with 5% minoxidil and biotin boosts scalp circulation, strengthens follicles, and promotes fuller hair.
Is Rossia Beauty Sulfate Free Shampoo + Conditioner good for dry or damaged hair?
Absolutely!Rossia Beauty sulfate free shampoo + conditioner gently cleanses without stripping oils while restoring softness and shine.
How does Rossia Beauty Radiant Roots Hair Oil improve hair health?
Rossia Beauty Radiant Roots Hair Oil strengthens roots, reduces hair fall, repairs damage, and controls frizz with natural oils.

Orders & Delivery

Where does Rossia Beauty ship to?
We currently ship across Pakistan. Expect delivery within 2–4 working days, depending on your location. Orders above Rs. 2,999 qualify for free delivery!
How can I track my order on Rossia Beauty?
Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package directly through our delivery partner's website.
Can I return a Rossia Beauty product?
Yes, we offer a 7-day return policy. Products must be unused, sealed, and returned in original packaging. Shipping cost for returns is covered by the customer.
How do I cancel or change my order?
Contact us within 12 hours of placing the order via email or WhatsApp. Once shipped, changes may not be possible.
What if I receive a damaged or wrong product?
We're truly sorry! Send us a photo within 24 hours of delivery. We'll arrange a free replacement or refund.

General

Is there a referral or loyalty discount program?
Yes! After your first purchase, refer a friend to earn rewards. Check the Become an Affiliate section or contact us on WhatsApp for details.
How can I become a Rossia Beauty distributor?
Visit our Be Our Distributor page or message us on WhatsApp for full details and partnership benefits.